Our policies

A sheet covers you the whole time. Only the part we are working on is uncovered, and it is covered again when we move on. Undress only as far as you like; we work around whatever you keep on.

Before we start we ask about pressure and any area to avoid. Lymphatic work is light by design, and you can ask for lighter still. You can pause, change position or end the session at any time, for any reason, and we stop right away.

After surgery, please ask your surgeon before you book, and bring a note if you have one. If you are pregnant or under a provider's care, ask your doctor or midwife first. We are massage therapists: we do not diagnose or give medical advice.

Book on the booking page, where a short intake form comes with your appointment. We take no deposit; your time is held as soon as you book.

Please give us 24 hours to move or cancel, since your therapist has held that time. If you are running late, we shorten the session so the next client starts on time. If you are unwell, tell us and we will move your visit without question.

If you miss an appointment without telling us, we call once and hold the time for ten minutes. After that it counts as a missed appointment. We would rather hear from you, so call or text and we will find another day.

Massage is for adults. Please arrange care for children during your session. A friend or family member is welcome to wait in the front room.

We use a little unscented oil, or none, and we can tell you every ingredient we use. Tell us about a nut or fragrance allergy when you book.

If a session was not right for you, tell us within a few days and we will make it right.

Tipping is optional and always appreciated. You can add it when you pay, or hand it to your therapist.